Fees and booking
Book a time.
Pick what you need and choose a slot. Sessions are paid when you book, by PayNow or card. The 15-minute call is free.
Fifteen minutes, phone or video, free. Long enough to say what has been going on and for me to tell you whether counselling helps here. Most people start here.
Sixty minutes, S$120, in person or online. Paid when you book. If we haven't spoken before, take the free call first.
Ninety minutes, S$220, both of you together. It needs the longer slot. The first twenty minutes usually go on getting past the version of the argument you rehearsed on the way here. One of you books, both attend.
Sixty minutes, S$80, for students and for anyone the standard fee puts out of reach. A few slots open each month. No paperwork, no means test. Book one.
Fees
What it costs.
Same fee in person or online.
Fees are in Singapore dollars and are the full amount payable. Matters of the Heart LLP is not GST registered, so nothing is added at checkout.
The terms
Payment and cancellation.
Read it once and you won't be surprised later.
Where we meet
In person or online.
Wellness Therapy Space
111 North Bridge Road #06-22/23Singapore 179098
Resilience Therapy Practice
510 Geylang Road #04-04Singapore 389466
Online sessions run over a secure video link. It comes in your confirmation email and opens in a browser, nothing to install. Take the call somewhere you won't be overheard.
Switch between in person and online whenever you like. Book whichever suits that week.
Still deciding
What people ask before booking.
You don't need a diagnosis or a crisis. Most of the people I see are managing something that looks fine from the outside and sits heavily from the inside. If it's been on your mind long enough that you went looking for a counsellor, it's big enough.
Then we start there. Finding language for something that hasn't had any is a good part of the work, and it's my job to help with that, not to sit and wait while you produce it.
An hour building a picture of what brought you in and what you want to be different. Near the end I tell you whether I think counselling helps here and what a few sessions would look like. You won't be asked to go back through anything painful.
Yes. What you say stays between us and my notes are kept securely. The limits are the standard ones under Singapore law and the SAC code of ethics: a serious risk to your life or someone else's, or a court ordering disclosure. We go through this properly in the first session.
Depends what you're working on. Some people come four to six times with one thing in mind. Others stay longer because the work opens out. We review it as we go, and you stop when you want to.
The fee is the same and the research doesn't show much difference in outcome. In person suits couples work, and anything you want a clear edge around. Online suits tight schedules and people who travel. Switch whenever.
Yes, and plenty do. We work on the part of the pattern you have some control over. If your partner joins later we pick it up from there.
Move or cancel with 24 hours notice and you're refunded in full. Inside 24 hours I keep the fee, because I can't fill the hour at that notice. Full terms are on the fees page.
If your question isn't here, ask it. The reply comes from me.